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Terms of Service

Last updated: January 1, 2025

1. Acceptance of Terms

By accessing and using BlackRaven AI's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

BlackRaven AI provides technology consulting, software development, AI integration, and related services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. User Responsibilities

3.1 Account Information

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3.2 Prohibited Uses

You may not use our services for any unlawful purpose or to solicit others to perform unlawful acts. You may not violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.

4. Intellectual Property Rights

4.1 Our Content

The service and its original content, features, and functionality are and will remain the exclusive property of BlackRaven AI and its licensors. The service is protected by copyright, trademark, and other laws.

4.2 Your Content

You retain ownership of any content you provide to us. By providing content, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and distribute such content in connection with our services.

5. Service Level Agreement

We strive to provide reliable services but cannot guarantee uninterrupted access. We will make reasonable efforts to maintain service availability and will provide notice of planned maintenance when possible.

6. Payment Terms

6.1 Fees

Service fees are as specified in individual service agreements. All fees are non-refundable unless otherwise specified in writing.

6.2 Payment

Payment is due according to the terms specified in your service agreement. Late payments may result in service suspension.

7. Confidentiality

We maintain strict confidentiality regarding all client information and project details. We will not disclose confidential information to third parties without written consent, except as required by law.

8. Limitation of Liability

In no event shall BlackRaven AI, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

9. Indemnification

You agree to defend, indemnify, and hold harmless BlackRaven AI and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

10. Termination

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

11. Governing Law

These Terms shall be interpreted and governed by the laws of the State of California, United States, without regard to its conflict of law provisions.

12. Dispute Resolution

Any disputes arising out of or relating to these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

13. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms which is due to fire, flood, earthquake, elements of nature or acts of God, acts of war, terrorism, labor strikes, or any other cause which is beyond our reasonable control.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

15. Entire Agreement

These Terms constitute the sole and entire agreement between you and BlackRaven AI with respect to the website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.

16. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

17. Contact Information

If you have any questions about these Terms of Service, please contact us at:

  • Email: legal@blackravenai.com
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